Shipping & Returns


Orders are processed within 1-3 days. Orders take 3-6 business days from shipment date to be delivered. 

FREE SHIPPING OVER $75 OR MORE FOR USA (CODE: SHIP75)

FREE SHIPPING OVER $100 OR MORE FOR INTERNATIONAL SHIPPING (CODE: SHIP100)

$8 FLAT RATE STANDARD SHIPPING FOR USA

$25 FLAT RATE STANDARD SHIPPING FOR USA

SHIPPING NOW AVAILABLE IN:

Korea (the Republic of), Canada, Estonia, Latvia, Australia, Brazil, France, Germany, Italy, Japan, Hong Kong, Mexico, Norway, Portugal, Puerto Rico, Singapore, Spain, Sweden, United Kingdom, China, Netherlands, India, Ireland, Ecuador, Greenland, Greece

Not in love with your purchase? No problem! Simply return your unwanted items back to us within 14 days of your purchase date. Please make sure your item(s) meet our criteria below. No exceptions allowed.

We must receive your return within 14 days of your order date to be eligible for a store credit refund. Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return. 

  • Clearance items are final and cannot be returned or exchanged.

  • Returns or exchanges after 14 days will not be accepted.

  •  If items are sent back past the return policy period, the customer is responsible for return postage.

  • All returns are refunded via store credit once your return gets approved.

Customer Service Hours:

Sunday: Closed

Monday: 9:00 am - 8:00 pm

Tuesday: 9:00 am - 8:00 pm

Wednesday: 9:00 am - 8:00 pm

Thursday: 9:00 am - 8:00 pm

Friday: 9:00 am - 8:00 pm

Saturday: 9:00 am - 8:00 pm

FAQs:

Where do I send my return to?

Our distribution center’s address

43 Lighthouse Drive

Winder, GA 30680

How to contact Soleil Lune?

Email us @ shopsoleillune@gmail.com


Soleil Lune is not responsible for packages that are lost or stolen once tracking information states delivered to the address provided. If your package is lost please contact your local USPS for help. Make sure you are shipping to a secure location. We are not responsible for stolen packages.