Shipping & Return
Shipping & Returns
All orders are processed within 1-3 days. Orders take 3-6 business days from shipment date to be delivered.
Not in love with your purchase? No problem! Simply return your unwanted items back to us within 14 days of your purchase date. Please make sure your item(s) meet our criteria below. No exceptions allowed.
We must receive your return within 14 days of your order date to be eligible for a store credit refund. Returns must be scent free, unworn, unwashed, with all tags attached. Please include your package slip with the return.
Clearance items are final and cannot be returned or exchanged.
Returns or exchanges after 14 days will not be accepted.
If items are sent back past the return policy period, the customer is responsible for return postage.
All returns are refunded via store credit once your return gets approved.
Monday - Sunday
9:00 am - 8:00 pm est
Where do I send my return to?
Our distribution center’s address
43 Lighthouse Drive
Winder, GA 30680
Soleil Lune is not responsible for packages that are lost or stolen once tracking information states delivered to the address provided. If your package is lost please contact your local USPS for help. Make sure you are shipping to a secure location. You are also responsible for entering the correct delivery address for your package.